Refund policy

We'd love to provide a return for a refund or exchange for our customers. Please read the following policies carefully before you make any returns.

General Return policy

The return must be made within 7 days of receiving the order.

All return items must not be worn, washed, altered, damaged, and all labels are attached and in original packaging.

You must pay postage to return for a full refund. We recommend you using a trackable delivery service as we cannot accept responsibility for items lost in transit.

Sale Items

Unfortunately we do not offer a return or exchange for sale items.

Damage & Missing items 

We take care to ensure that all our items are thoroughly inspected before being sent out to you.

In this case, please contact us on support@fabfashion.com.au immediately. We will send the new items for free or refund you the full price when the stock is unavailable.

Miss-shipped items

Please inform our customer service team at support@fabfashion.com.au and you will be issued with further instructions.

Christmas  returns

We have extended our Returns Policy for Christmas. Online orders placed from 1st of December to 31st of December can be returned until 31st of January next year.

After a return

We will email you to confirm we have received your return. We will also notify you of the approval or rejection of your refund.

If you are approved, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

How to return

Please contact our customer service team on support@fabfashion.com.au for details of return.